Orders/Ordering

PLACING AN ORDER
You can place an order on our website 24 hours a day. Just select the product you'd like to buy, add it to your cart and then follow the steps at checkout.

ORDERING DURING SALES
During sales, discount codes must be entered during checkout for discount to be applicable. We regret that we cannot enter the code on our end if you do not enter it at time of checkout. Discount/Promo codes cannot be combined with another. Only one code can be used at a time.

Discount codes must be used within the validity date.

CANCELLING  OR CHANGING AN ORDER

Need to cancel an order. Please contact myorder@shescentit.com within 24 hours after the order has been placed if your order is still in "awaiting fulfillment" status. Once your order enters the shipping process no further changes can be made.

Unfortunately, we are unable to change orders once they are placed. 

TRACKING AN ORDER
You can check the status of your order by logging into your account. An email will be sent to you when your order ships containing your tracking info. You can go directly to USPS to track your order.

PHONE ORDERS
We currenlty do not accept phone orders. All orders must be placed via our website.